Home User Services

Do you need a ‘PC Whisperer’ to make your computer or network run smoothly? Call Petts Wood PC for reliable, onsite help with all your IT issues including:

Full Health Check

Would you service your own car?

Unless you are a mechanic or have a real interest in cars, it’s unlikely that you would think of servicing your car yourself.

The same can be said of PCs. Unless you have a real interest in how they work, keeping them in tiptop condition can be a bit daunting.

For as little as £45 per PC, I can give your PC a once over to check that all is running well. I can also also recommend any updates that could make it work to it’s optimum capabilities.!

PC upgrades and repairs

Computers have moving parts, which age, wear and eventually fail.

If the hard drive fails the computer will not start up. In this situation you would need to buy and istall a replacement drive before re-installing Windows and all your software. All your important data would need to be restored from a backup file.

If you have not backed up your key data it may not be possible to retrieve it! So let me help you to formulate a backup strategy !

Another typical issue is an ageing PC which is struggling to run newer applications. The user has a dilemma – whether to buy a new PC or upgrade their existing machine. Very often it makes sense to upgrade the machine – it is cheaper than purchasing a new computer, and can stave off the need to buy a new one for up to three years.

Virus and spyware removal

What is a virus?
A virus is a program or code that replicates itself onto any files with which it comes in contact.

How does this affect your PC?
Typically, a virus will install unwanted programs on your PC that can cause Windows to malfunction, and in some cases to delete your data!

Additionally it may go though your email address book and send itself to all of your contacts – how popular would you be if that happened?

What is spyware?
Programs that have the ability to scan systems or monitor activity and relay information to other computers. Spyware can obtain data such as passwords, log-in details, account numbers, and other personal information.

How does this affect your PC?
This typically creates “pop-up” adverts which invite you purchase usually unwanted products such as viagra or even tell you that you have spyware installed and invite you to buy an anti-spyware product!

I can remove these malicious applications from your PC and show you how to protect yourself from future infections.

Network and wireless installation

I can set up home or office networks with cables or wireless technology.

Whether you have a dialup connection, cable or ADSL, I can advise on the right equipment to buy and set it up for you.

I can also configure a wireless network to ensure that your security settings are adequate for your needs…